Shipping Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.
Shipping Policy - the basics
Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case.
A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.
What to include in the Shipping Policy
Shipping Location: United States
Processing Time: 3–7 business days
Delivery Time: 5–10 business days after processing
Shipping Rates
Shipping rates are calculated at checkout based on location and order size.
Tracking
Tracking information will be provided via email once your order ships.
Lost or Delayed Packages
We are not responsible for:
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Carrier delays
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Incorrect addresses entered at checkout
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Stolen packages after delivery confirmation
Incorrect Address
Customers are responsible for notifying us of any address changes within 24 hours of ordering.
Digital Products
All digital products are delivered electronically and no physical shipping applies.